Critical Event Assistance

This form is for critical events involving an injury or death, weapon malfunction, or controversial incident.
This is NOT a general support form.

If you have an urgent need that does not involve injury, death or malfunction, please visit our Help Center or call

While you wait for our response, please download the Critical Event Checklist .

Once submitted (law enforcement only), you will be contacted as soon as possible by a TASER representative. For
submissions between 6pm and 6am Mountain Standard Time, lead time may be up to 3 hours.