Returns
Return malfunctioning devices for repair or replacement. Before submitting a return,
please review the troubleshooting materials in our Help Center.
Initiate Return
Check status
Investigations
Request an investigation to recover data and receive a technical expert analysis of devices involved in use-of-force situations.
Request Investigation
Critical Event Assistance (law enforcement only)
Access investigative checklists and receive support when a TASER CEW has been used in a situation involving an injury, controversial use, or arrest-related death.
Get Assistance