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Returns

Return malfunctioning devices for repair or replacement. Before submitting a return, please review the troubleshooting materials in our Help Center.

Initiate Return     Check status

Investigations

Request an investigation to recover data and receive a technical expert analysis of devices involved in use-of-force situations.

Request Investigation

Critical Event Assistance (law enforcement only)

Access investigative checklists and receive support when a TASER CEW has been used in a situation involving an injury, controversial use, or arrest-related death.

Get Assistance